Education

• Bachelor’s Degree in Financial
  Management, University of Kikwit, 2020

Professional Experience

Expatman SARLU

• Office Assistant, Visa and Work Permit Department (Since July 2024)
  • Key Responsibilities:
    • Managing and tracking visa and work permit applications.
    • Coordinating with the relevant authorities to ensure applications comply with regulations.
    • Providing administrative and logistical support for the department’s operations.
    • Contributing to the improvement of internal processes to increase efficiency.

Microfinance Institution

• Accounting Assistant and Interim Branch Manager (2017–2020)
  • Key Responsibilities:
    • Management of accounts receivable and tracking of outstanding balances.
    • Overseeing daily accounting operations.
    • Coordinating teams in the absence of the Branch Manager.
    • Implemented effective collection strategies, increasing the collection rate by 15%.
    • Award: Named Best Agent of the Year 2022 for his commitment, dedication, and exceptional performance.

Premier Bet Ets MBONGI

• Manager (2020–2021)
  • Key Responsibilities:
    • Oversaw the daily operations of the betting company.
    • Managing teams and optimizing sales performance.
    • Preparing financial reports and monitoring performance metrics.

Key Skills

• Financial and Accounting Management
• Administration and Coordination
• Immigration Case Management
• Leadership and Team Management
• Excellence in Customer Service
• Proficiency with IT Tools (CRM, Excel)
• Data Analysis and Compliance Verification
• Conflict Resolution

Key Achievements

• 2022
  Employee of the Year Recognized within the microfinance institution for commitment, dedication, and exceptional performance.
• Optimization of Collection
  Processes Implementation of effective strategies that led to a significant increase in the debt collection rate.
• Improved Invoice Accuracy at Expatman SARLU
  Made a significant contribution to invoice accuracy, enhancing customer satisfaction and the company’s financial reliability.

Values and Professional Philosophy

Seth embodies core values such as loyalty, honesty, and respect. He strives to maintain an impeccable work ethic and promote a harmonious professional environment. Passionate about personal development, Seth devotes his free time to reading books on personal development, which fuels his growth and continuous improvement.

Career Goals

Seth aspires to build an outstanding professional career in the field of financial and administrative management. He hopes to advance into strategic leadership roles, where he can influence the direction and development of large-scale projects within Expatman SARLU. He is currently working toward obtaining additional certifications in financial management to strengthen his skills and expertise.

Seth MAKANDA is a dedicated and competent professional whose experience and skills actively contribute to the success of Expatman SARLU. His ability to manage complex financial processes, his leadership, and his commitment to excellence make him a valuable asset to the company. Seth is committed to ensuring customer satisfaction and promoting Expatman SARLU’s core values throughout the Democratic Republic of the Congo.