Seth MAKANDA

Academic training

• Degree in Financial Management
  University of Kikwit, 2020

Professional Experience

Expatman SARLU

• Office Assistant, Visa and Work Card Department (Since July 2024)
  • Main responsibilities :
    • Management and monitoring of visa and work permit applications.
    • Coordination with the relevant authorities to ensure compliance of applications.
    • Administrative and logistical support for the department's operations.
    • Helping to improve internal processes for greater efficiency.

Microfinance Institution

• Temporary Assistant Accountant and Agency Manager (2017 - 2020)
  • Main responsibilities :
    • Managing customer accounts and monitoring receivables.
    • Supervision of day-to-day accounting operations.
    • Coordination of teams in the absence of the Branch Manager.
    • Implementation of effective collection strategies, increasing the collection rate by 15%.
    • Reward: Elected Best Agent of the Year 2022 for its commitment, dedication and outstanding performance.

Premier Bet Ets MBONGI

• Manager (2020 - 2021)
  • Main responsibilities :
    • Supervision of the day-to-day operations of the betting company.
    • Managing teams and optimising sales performance.
    • Drawing up financial reports and monitoring performance indicators.

Key skills

• Financial and Accounting Management
• Administration and Coordination
• Migration File Management
• Leadership and Team Management
• Excellence in Customer Service
• Proficiency in IT tools (CRM, Excel)
• Data Analysis and Compliance Verification
• Conflict Resolution

Key achievements

• Employee of the Year 2022
  Recognised within the microfinance institution for his commitment, dedication and exceptional performance.
• Optimising Collection Processes
  Implementation of effective strategies that have led to a significant increase in the debt recovery rate.
• Improving Invoice Accuracy at Expatman SARLU
  Significant contribution to invoice accuracy, enhancing customer satisfaction and the company's financial reliability.

Values and Professional Philosophy

Seth embodies fundamental values such as loyalty, honesty and respect. He strives to maintain an impeccable work ethic and promote a harmonious working environment. Passionate about personal development, Seth spends his spare time reading books on personal development, which fuels his growth and continuous improvement.

Career objectives

Seth aspires to build a remarkable professional career in financial and administrative management. He would like to progress to strategic leadershipwhere he will be able to influence the direction and development of major projects withinExpatman SARLU. He is currently working on additional certifications in financial management to strengthen his skills and expertise.

Seth MAKANDA is a dedicated and skilled professional, whose experience and expertise actively contribute to the success ofExpatman SARLU. His ability to manage complex financial processes, his leadership and his commitment to excellence make him a valuable asset to the company. Seth is committed to ensuring customer satisfaction and promoting the core values ofExpatman SARLU throughout the Democratic Republic of Congo.