Neo Michael Kruger

Neo followed a solid educational path, obtaining degrees in Project Management, Sales, Social Media Marketing and Digital Marketing at the Shaw Academy, both in the United Kingdom and the United States. He is also certified in Health & Safety, Fire prevention and STCW. These qualifications were acquired while working on board the cruise ship NCL Dawn, cruising the coasts of America, Mexico and Europe.

He began his career in the dynamic telecommunications sector as a Promoter at Telkom, where he quickly progressed through a variety of sales and management roles, demonstrating a natural aptitude for leadership and a deep understanding of the dynamics of customer service. As Branch Manager at Telkom, he significantly improved the team's operational efficiency and performance. Prior to joining Expatman, Neo excelled as a Jewellery Specialist at EFFY Jewelry New York EST 1979, honing her skills in customer engagement and sales.

Skills

• Project Management and Quality Management Systems
• Intermediate skills in Marketing and Social Media Strategies
• Mastery of Microsoft Office and various CRM systems
• Solid skills in leadership, organisation and communication.

Achievements and contributions

Neo's strategic marketing initiatives have broadened customer bases and increased sales figures. At Telkom, Neo's leadership not only improved customer satisfaction, but also boosted shop performance indicators. At Expatman, Neo played a key role in redesigning the visa processing workflow, significantly reducing processing times while improving service quality.

Commitments and passions

Neo is passionate about wildlife and nature. His dream is to one day set up his own charity dedicated to street animals, offering shelter to all homeless animals. His commitment to service excellence and team development continually impacts his professional and personal communities in significant ways.

Current objectives

Currently, Neo is working to further advance service delivery at Expatman, aiming to position the company as a global leader in visa and expatriation services. His dedication to excellence and innovation is the driving force behind his efforts to improve operational processes and customer satisfaction.